Cancellation and Refund Policy

 

 

 

 

 

 

 

 

 

Cancellation and Refund Policy

Tours:

1. Reservations must be canceled 48 hours prior to arrival date for 50% refund (processing and administration fees). No refunds will be made for cancellations under 48 hours prior to arrival date. Full refund will be issued less $10.00 processing fees; if Mundo Maya fails to deliver services due to mechanical failure. The company will ensure and do everything possible within reasonable means to facilitate its guests with the same or like experience.

2. No refunds for no-shows, early departures, late arrivals or circumstances beyond the control of Mundo Maya Travels.

3. Travel Insurance is advisable.

4. Refunds will be issued in the same form of payment that was made. Please allow two weeks for processing.

Bus and Boat Tickets:

1. Tickets are non refundable within a 72 hours period before travel time.

2. Reservations must be canceled 72 hours prior to arrival date for 50% refund (processing and administration fees).

3. Travel Insurance is advisable.

4. Refunds will be issued in the same form of payment that was made. Please allow two weeks for processing.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Brown Sugar Market Place
North Front Street
Belize City

Tel: 501-223-1200
       501-607-4302
       501-663-5957

Fax: 501-223-2844
Email: mundomayatravels@yahoo.com